Your leads hear back in under a minute. Even the 2am ones.
BackND installs seven backend systems on the website and channels you already have. Inquiries answered instantly, follow-ups sent automatically, past clients brought back, records kept clean. You run the business. The backend runs itself.
Harvard Business Review found that companies contacting a lead within one hour are seven times more likely to qualify it than those that wait even an hour longer. Most businesses take a day or more. That gap is the whole game.
Seven systems. Each one plugs a hole where money leaks.
Response system
Every inquiry from your website, WhatsApp, or social pages gets a personal reply in under a minute, any hour of the day. The lead that used to wait until Monday hears back before they close the tab.
Follow-up engine
Most sales die because nobody followed up a second time. This system sends the second, third, and fourth touch on its own schedule, and stops the moment the lead replies.
Pipeline & records
Every lead lands in one place with a source, a stage, and a next action. You open one screen and know exactly who is waiting on you, instead of digging through inboxes and chat threads.
Dormant revenue recovery
Your past clients are the cheapest sale you will ever make. A short, personal sequence wakes the dormant ones and hands you the warm replies.
Intelligent data operations
Duplicate contacts, half-filled records, spreadsheets that disagree. This system cleans, merges, and enriches your data so every other system runs on facts.
Outbound appointment engine2 client slots at a time
Researched outreach in your name that puts qualified calls on your calendar. Done properly it takes real attention, which is why it is capped.
Business second brain
Every quote, conversation, and job record filed automatically and searchable. Ask what you quoted a client in March and get the answer in seconds.
From leaky inbox to running system in about a week
- 01
Audit
We trace how a lead currently reaches you and where it goes cold: the form nobody answers, the DM seen two days late, the quote that never got a follow-up.
- 02
Install
We wire the systems onto what you already have: your website, your WhatsApp, your forms. Most installs are live inside a week. Nothing gets rebuilt, nothing gets replaced.
- 03
Handover
You own everything: the accounts, the automations, the data. We hand you the keys and can stay on retainer to run and improve it, but you are never locked in.
Your backend. Handled.
It starts with a free audit: one call where we trace exactly where your leads and records leak. You get a fixed quote for the fix, no hourly billing, and you own everything we build outright. If the audit shows nothing worth fixing, we'll tell you that too.